Exceptional People Exceptional Care: Radius Care is a New Zealand owned and operated company; we specialise in health and aged care for the elderly and disabled. Currently we have 24 locations nationwide, employing over 1800 staff and providing professional aged care for more than 1700 residents. We are one of the leading health care providers in New Zealand.

Location: Radius Support Office, Level 4, 56 Parnell Road, Parnell, Auckland

Hours of work:  20 hours per week

Note: Radius Care cannot support work visas/visa changes for this role

About the role:

We are seeking a registered health professional to join our team as a Clinical Coordinator.

This role combines service coordination with clinical oversight. You’ll be responsible for receiving and processing referrals, matching the right Support Worker with the right client, and keeping everyone informed – while providing clinical input, supporting safe practise, and ensuring high quality care delivery.

You’ll work at the heart of the coordination team, balancing operational efficiency with clinical excellence, ensuring that services meet both client needs and clinical best practise.

Key Responsibilities: 

• Match Support Workers to clients, ensuring safe skill and competency alignment.
• Provide clinical oversight for care plans and risk management where required.
• Act as a clinical point of contact for Support Workers and clients with complex needs.
• Monitor service delivery, escalate clinical issues, and support continuous quality improvement.
• Maintain accurate documentation in line with professional and contractual standards.
• Foster strong communication between clients, whānau, Support Workers, and clinical teams.
• Clinically review incidents, escalate where necessary, and support learning/improvement processes.
• Contribute to onboarding, mentoring, and clinical competency checks of Support Workers.
• Participate in internal audits, reporting, and quality improvement initiatives with a clinical lens.

About You:

• A Registered Nurse (or other relevant health professional) with a current Annual Practising Certificate
  
• Experienced in community & homecare settings
• Skilled in service coordination, rostering, or care planning
• Organised, detail-oriented, and able to manage competing priorities
• A natural communicator with excellent relationship building skills
• Empathetic, culturally aware, and committed to equity and inclusion
• Confident using Microsoft Office and digital care/scheduling systems
  
• Organized and detail-focused, with strong time management skills
• A natural communicator, empathetic yet professional
• Tech-savvy and comfortable using Microsoft Office, scheduling systems and AI
• A quick thinker and problem-solver who can stay calm under pressure
• Culturally aware and committed to equity and inclusion
• Experienced in healthcare, administration, or customer service (clinical experience is an advantage but not essential)

We offer:

• Access to discounts and benefits via our staff app
• Modern, open-plan office with fabulous kitchen
• A free barista coffee on Mondays
• Competitive salary
• Opportunities to travel the country
• Ongoing training and career development
• EAP (Employee Assistance Programme)

Clinical Coordinator - Radius Home Care - Radius Care

Radius Care supports equality and diversity in our workforce. We are committed to providing equal employment opportunities, development of your career pathway, and a safe and healthy work environment. We welcome all applicants, regardless of gender, ethnicity, marital status, age, disability, sexual orientation, and religious beliefs; we value the experience that you will bring to our organisation.

E kaha tautoko ana a Radius care i te ōritetanga, me te kanorau ā ō tātou nei kaimahi. E pirihonga ana mātou ki te whakaroto i ngā whiwhinga mahi whakaōrite, me te whakawhanake i tō umanga ngaio. Āno hoki, kia haumaru, kia hauora hoki tō tātou whaitua mahi. Tēnei te mihi maioha ki a kōutou, ngā kaitono kātoa. Āhakoa nō hea koe , āhakoa te pakeke , tō ira tangata rānei. E whai tīkanga ana tō tātou nei rōpu whakahaere, i ngā wheako whaiaro maha kei a kōutou kātoa.