Senior Business Analyst - Fixed Term or Contract
We are seeking a Business Analyst to join our team and help shape the future of aged care through innovative, human-centred technology solutions.
Exceptional People Exceptional Care: Radius Care is a New Zealand owned and operated company; we specialise in health and aged care for the elderly and disabled. Currently we have 24 locations nationwide, employing over 1800 staff and providing professional aged care for more than 1800 residents. We are one of the leading health care providers in New Zealand.
Location: Radius Support Office, L4/56 Parnell Road
Hours of work: Full-time
Type of Employment: Fixed term (6 months) or Contractor
About the role:
As a Senior Business Analyst, you’ll lead the functional design of new systems, applying design thinking and empathy-driven methodologies to uncover and solve real user problems. You’ll collaborate with developers, designers, and stakeholders across clinical, operational, and support teams to co-create solutions that improve care delivery and operational efficiency. This is a unique opportunity to work on meaningful projects that directly impact the lives of our residents and staff.
Key Responsibilities:
- Gather and document functional requirements from end users.
- Facilitate interviews, workshops, and journey mapping sessions.
- Translate insights into actionable user stories and specifications.
- Collaborate with cross-functional teams throughout the development lifecycle.
- Validate solutions through testing and stakeholder feedback.
- Support user acceptance testing and change management.
- Provide technical guidance and troubleshoot escalated issues.
What you will bring:
- Bachelor’s degree in Business Analysis, Information Systems, or related field.
- 5+ years’ experience as a Business Analyst, ideally in healthcare or aged care.
- Expertise in design thinking and human-centred design.
- Strong communication and stakeholder engagement skills.
- Experience with Agile, CI/CD, and digital transformation projects.
- Familiarity with tools like Jira, Confluence, Miro, and MS Office.
Apply now!
If you’re ready to bring empathy, innovation, and analytical excellence to aged care, we’d love to hear from you.
- Department
- Support Office - Auckland
- Locations
- Radius Support Office
About Radius Care
At Radius Care, you’re part of something real. A team that backs each other, a workplace that respects you, and a mission that actually matters. This isn’t just a job. It’s holding space for someone’s story, showing up when it counts, and being the reason someone feels safe, seen, and supported.